Go live in 6–12 weeks.
No surprises.
A dedicated project manager, structured data migration, role-based staff training, and phased go-live support. Everything your institution needs to launch without disrupting operations.
Everything included
No hidden costs. No add-ons required. Every implementation includes:
Dedicated Project Manager
One point of contact who knows your institution from day one through go-live.
Data Migration
Student records, staff data, historical grades, and financial data migrated from your current system.
Custom Configuration
Academic calendar, fee structure, grading scales, programs, and workflows configured for your institution.
Role-Based Training
Separate training sessions for admissions, academics, finance, IT, and leadership teams.
Go-Live Support
Daily check-ins and priority response during the first two weeks of live operation.
Documentation
Configuration record, admin guides, and training materials your team keeps permanently.
How it works
Four structured phases, each with clear deliverables your team signs off before we move forward.
Discovery & Planning
1–2 weeksWe map your current workflows, academic calendar, fee structures, and data sources. Outputs: a detailed implementation plan, data migration checklist, and go-live timeline your team approves before work begins.
- Current-state workflow map
- Data migration checklist
- Signed-off go-live timeline
Configuration & Data Migration
2–4 weeksYour platform is configured to match your institution: programs, batches, fee heads, grading scales, academic year structure. Historical student, staff, and financial data migrates from your existing system with validation at every step.
- Platform configured for your structure
- Historical data migrated and validated
- User accounts and role permissions set
Testing & Staff Training
1–2 weeksRole-specific training for every department: admissions, academics, finance, IT, and leadership. Your team tests real workflows using your own data before go-live. Issues caught here, not in production.
- Department-specific training sessions
- User acceptance testing sign-off
- Training recordings for future staff
Go-Live & Hypercare
1–2 weeksYour project manager is available daily during the first two weeks of live operation. Priority support queue, same-day response SLA, and daily check-in calls until operations stabilize.
- Go-live sign-off
- 30-day hypercare support
- Handover to ongoing support team
Common questions
How long does implementation take?
Most institutions go live in 6–12 weeks. The timeline depends on data volume, number of departments going live simultaneously, and how quickly your team completes user acceptance testing. We commit to a timeline in writing before work starts.
What do we need to provide?
A project lead on your side (typically the IT administrator or registrar), access to your existing data exports, and availability for training sessions. We handle everything else.
What happens to our historical data?
We migrate it. Student records, enrollment history, grades, staff records, and financial data are extracted from your current system, cleaned, validated, and imported. You keep full access to historical records from day one.
Can we go live department by department?
Yes. Phased go-lives are common. Many institutions launch with admissions and student records first, then add finance and academics in subsequent phases. We plan the sequence with you.
What if something goes wrong after go-live?
You have a dedicated hypercare period with priority support and daily check-ins. After hypercare, you move to our standard SLA-backed support. Critical issues get same-day response.
Ready to plan your implementation?
Book a 30-minute discovery call with our implementation team. We'll review your current setup, your timeline, and what a typical implementation looks like for institutions like yours.