Email Integration
Unified inbox connected to student, parent, and staff records. Context-rich communication with full history tracking integrated with your educational ERP. Trusted by 500+ institutions.
Overview
Educational institutions send and receive thousands of emails daily - with students, parents, vendors, applicants, and partners. Without proper integration, these communications live in isolated inboxes, invisible to colleagues who need context, and lost when staff members leave. OpenEduCat's Email Integration connects your email communication directly to the records that matter, creating a complete communication history accessible to everyone who needs it.
Key Features
Everything you need to manage email integration effectively
Microsoft 365
Native integration with Outlook and Exchange Online via OAuth
Google Workspace
Gmail integration with OAuth authentication
Standard IMAP/SMTP
Connect any standards-compliant email server
Multiple Accounts
Connect departmental mailboxes (admissions@, finance@, etc.)
Shared Mailboxes
Team inboxes with assignment and tracking
Address Matching
Link emails to records by recognized email addresses
Subject Parsing
Extract student IDs or reference numbers from subject lines
Custom Rules
Configure matching logic for institution-specific patterns
Manual Linking
Staff can manually link emails when automatic matching fails
Bulk Association
Associate multiple emails with a record at once
Context-Aware Sending
Compose emails directly from any record
Template Library
Pre-approved templates with variable substitution
Bulk Sending
Send to groups of students, parents, or contacts
Attachment Management
Attach files from record documents or upload new
Send Later
Schedule emails for optimal delivery times
Delivery Confirmation
Know when emails are successfully delivered
Open Tracking
See when recipients open your emails
Click Tracking
Track which links are clicked
Reply Detection
Incoming replies auto-linked to conversation threads
Read Receipts
Request and track read receipts where appropriate
Incoming Email Actions
Trigger workflows when emails arrive
Assignment Rules
Route emails to appropriate staff automatically
Escalation
Alert supervisors for high-priority or unanswered emails
Auto-Response
Send immediate acknowledgments for certain email types
Task Creation
Convert emails to tasks or action items
Seamless Integrations
Connect Email Integration with your favorite tools and services
Plus REST API, webhooks, and custom integrations for your specific needs
Excited To See It Live and In Action?
See our system power up close and how it can transform your workflow!
Try it free for 15 days. No credit card required.